Services Policy

1. Service Overview

Jonny Bens provides comprehensive HR management solutions designed to optimize your organization's human resources operations. Our services are delivered in accordance with industry best practices and applicable regulations.

This policy document outlines the terms, conditions, and guidelines governing the delivery and usage of our services, including but not limited to recruitment, talent management, HR consulting, and organizational development solutions.

2. Service Delivery Standards

2.1 Quality Assurance

• All services are delivered by certified HR professionals
• Regular quality audits and performance reviews
• Compliance with international HR standards
• Continuous improvement based on client feedback

2.2 Service Level Agreements

• Response time guarantees for various service categories
• Clear escalation procedures
• Performance metrics and reporting
• Regular service review meetings

3. Advertising Guidelines

3.1 Google Ads Compliance

Our advertising practices strictly adhere to Google Ads policies, including:

• Accurate representation of services
• Clear pricing and terms disclosure
• Compliance with editorial and technical requirements
• Adherence to trademark and intellectual property rights

3.2 Marketing Communications

All marketing materials and communications follow these principles:

• Transparency in service descriptions
• Clear disclosure of terms and conditions
• Honest representation of results and benefits
• Compliance with data protection regulations

4. Data Protection and Privacy

We maintain strict data protection standards in accordance with GDPR, CCPA, and other applicable regulations:

• Secure data storage and transmission
• Regular security audits and updates
• Employee training on data protection
• Clear data handling procedures

5. Service Modifications and Updates

We reserve the right to modify our services and policies:

• 30-day notice for significant changes
• Regular service improvements and updates
• Client consultation for major changes
• Clear communication of modifications

6. Dispute Resolution

Our dispute resolution process includes:

• Clear complaint handling procedures
• Mediation options
• Fair and transparent resolution process
• Appeals procedure

7. Contact Information